The data are in! Black Friday and Cyber Monday — or Cyber Friday as we referred to in a previous post — have broken online shopping records for this year. Data from National Retail federation, Adobe Cyber week report and other sources are shown below. Here are some of the most noteworthy data: Online beats… Read more »
This Thanksgiving we witnessed yet another round of spectacular crashes among online retailers. Neiman Marcus had a retailer’s worst nightmare: the Neiman Marcus site crashed on Black Friday and did not recover for the whole day. Cyber Monday saw major crashes impact Target, Victoria’s Secret, NewEgg and even PayPal. And these are only the big… Read more »
This year REI announced to the world that it would keep its 143 retail locations closed on Black Friday (and Thanksgiving day). Similarly, a growing number of stores, including Marshalls, Crate and Barrel, and many more are committing to remain closed on Thanksgiving day at a minimum. And while REI, for one, has oriented its #OptOutside… Read more »
What to do if your ecommerce site keeps crashing Third in a series looking at how well online stores are prepared for the holidays. See the first post here and the second post here.Every retailer with a website knows that it’s best to avoid site crashes. In this post I’ll offer some tips for making… Read more »
The five most common performance issues of ecommerce sites Second in a series looking at how well online stores are prepared for the holidays. See the first post here. Time is money, especially for online retailers. According to the Aberdeen Group, every one-second delay in page-load time leads to 11% fewer page views, a 16%… Read more »
The holidays are a busy time for many companies. And while that brings an exciting window of opportunity, it can also mean also more challenges to be prepared for. More traffic on a website is good, but will your infrastructure be good enough for it? And your software? Is there a way to find it… Read more »